What is Root Cause Analysis?

Root Cause Analysis is a systematic process used to identify the fundamental causes of failures, incidents, or recurring operational problems.

When should RCA be conducted?

RCA should be conducted after major equipment failures, process upsets, recurring issues, safety incidents, or production losses.

What methodologies are used in RCA?

Common Root Cause Analysis methods include 5 Whys, Fault Tree Analysis & Causal Learning.

What is the outcome of an RCA study?

The outcome is a clear understanding of the root causes, supported by corrective and preventive action plans.

Who should participate in RCA sessions?

RCA sessions should involve relevant stakeholders such as operations, maintenance, engineering, inspection, reliability, and asset integrity teams.

Can RCA help prevent repeat failures?

Yes. Root Cause Analysis helps identify why failures happen and what actions are required to reduce the likelihood of recurrence.

Root Cause Analysis Services

Identify the true causes of failures & prevent recurring issues.

10-Year Active Term Contract with Shell (Sabah/Sarawak) | CIDB G4.

The PISB Approach

Your team works safer and more efficiently with manuals they can actually understand.

Finding The Real Cause Behind Failures

Root Cause Analysis is a structured investigation process used to identify the fundamental causes of equipment failures, process upsets, safety incidents, or recurring operational issues.

Instead of only fixing the visible problem, RCA helps organisations understand why the issue happened and what actions are needed to prevent it from happening again.

The Process

How Root Cause Analysis Works?

Pure Integrity gathers incident data, reconstructs the event timeline, validates key facts, and identifies immediate, contributing, and root causes.

From there, we develop corrective and preventive actions, validate findings with stakeholders, and support reporting, action tracking and lessons learned.

Problem We Solve

Recurring Failures

We help identify the true causes behind repeated equipment or process failures.

Unstructured Investigations

We provide a clear Root Cause Analysis methodology to guide investigations properly.

Limited Team Collaboration

We facilitate cross-functional discussions between operations, maintenance, engineering, and relevant stakeholders.

Quick Fix Culture

We help teams move beyond temporary fixes and focus on sustainable corrective actions.

Weak Corrective Action Tracking

We support action tracking to ensure RCA outcomes are properly implemented and reviewed.

Benefits

Root Cause Analysis helps organisations prevent repeat failures, improve safety & strengthen operational performance.

Prevents recurring equipment and process failures

Enhances process safety and incident prevention

Improves organisational learning and accountability

Strengthens maintenance and operational practices

Supports continuous improvement initiatives

Why Us?

Pure Integrity provides structured & practical Root Cause Analysis facilitation for technical, operational, maintenance & asset integrity-related failures.

Structured RCA Facilitation

A practical investigation approach that helps teams move from symptoms to true causes.

Operational Failure Experience

Experience handling complex operational, maintenance & integrity-related failures.

Multidisciplinary Expertise

Combining engineering, maintenance, inspection, operations & asset integrity knowledge.

Sustainable Corrective Actions

Focused on long-term prevention, not temporary fixes.

Technical & Human Factor Investigation

Able to support investigations involving equipment issues, system gaps & human factors.

Process Safety & Asset Integrity Understanding

Strong understanding of failures that affect safety, reliability & asset performance.

Deliverables

Root Cause Analysis investigation report

Incident timeline and event analysis

Immediate, contributing & root cause findings

Corrective and preventive action plan

Stakeholder validation summary

Lessons learned summary

Action tracking and follow-up support

Johan Andak

Managing Director
Pure Integrity Sdn Bhd

Johan Andak is a process safety and operations specialist with decades of experience in the oil and gas, petrochemical, and energy sectors. As Managing Director of Pure Integrity, he provides strategic and technical leadership in process safety, functional safety, and risk assessment, supporting major projects across Southeast Asia, the North Sea, West Africa, Brazil, and Australasia.

Education & Certificate

FAQ

What is Root Cause Analysis?
Root Cause Analysis is a systematic process used to identify the fundamental causes of failures, incidents, or recurring operational problems.
When should RCA be conducted?
RCA should be conducted after major equipment failures, process upsets, recurring issues, safety incidents, or production losses.
What methodologies are used in RCA?
Common Root Cause Analysis methods include 5 Whys, Fault Tree Analysis & Causal Learning.
What is the outcome of an RCA study?
The outcome is a clear understanding of the root causes, supported by corrective and preventive action plans.
Who should participate in RCA sessions?
RCA sessions should involve relevant stakeholders such as operations, maintenance, engineering, inspection, reliability, and asset integrity teams.
Can RCA help prevent repeat failures?
Yes. Root Cause Analysis helps identify why failures happen and what actions are required to reduce the likelihood of recurrence.

Who We Work With

We have worked closely with many local and multi-national companies in Malaysia as well as overseas to fulfill their specific needs. Through close collaboration we have helped clients deliver safer, more reliable, and cost effective operations.